Terms Of Business
How much does it cost?
A signed order form along with a $400, non-refundable and non-transferable deposit is due to confirm your order. Always keep a copy for your records, and make sure to update all contact information and email addresses when changes are made.
This deposit secures your position on the wait list. Details regarding size, frame design, paint options, and components will be covered when the order is ready to be executed, and not in the interim. Due to the current lead time, I cannot quote a final sales price. The base price for frames now being delivered is $4400. Once a place in line is secured with a deposit, no further monies are due until frames and bicycles are assembled.
How long will it take?
I work at a pace building 5-6 frames per month. In addition to pending orders, I leave room for the occasional frame repair, an emergency or three, and the annual batch of frames I’ll need to make for my cyclocross team. With the number of orders now in the queue, the estimated time for delivery of new commissions is seven years.
Packing and shipping, if needed, are billed separately, at cost.
Communications with clients –
To stay in touch, I use the most current email address supplied by you. When an order nears the top of the list and I’m ready to make the bicycle, you’ll hear from me. I allow a 14 day period to revise and finalize the information already on file. If you take longer than 14 days, or go missing during this window of time, the order will be placed at the end of the list, or cancelled at my discretion.
Update: July 15, 2008
I have decided to close the order book to new clients for Richard Sachs Signature road frames effective August 15, 2008. If you are contemplating a purchase of this model, I encourage you to remit with a month.
For more information, please email firstname.lastname@example.org.